FAQ

Do you have a .onion website?

Not yet.

Forgot your password?

Drop us a message over Telegram @GreenDazeUKSupport

Do you ship international?

Sorry, no. We have no plans to either.

I have not received my order confirmation email.

We do not send emails, login to your account and go to My Orders to view your order status.

Can I give a fake name when ordering?

Sure, just make sure the address information is correct so you receive your package.

Do you keep a record of my orders?

No. We automatically delete all order information after 4 weeks.

Do you offer returns?

Unfortunately not, we have to maintain a certain level of privacy to make this business viable.

Are cryptocurrencies safe?

Blockchains from the respective cryptos do not contain any personal information thus linking yourself to a particular payment is near impossible. We recommend using Monero as a payment method, this is seen as secure, private and untraceable. There blockchain is also anonymous hence why it’s our preferred payment method.

I have not received my parcel, what can I do?

If you have not received your package in the specified time frame please contact us. It’s very rare for a package to be undelivered, either as lost or stolen but if this is the case, we shall send a replacement free of charge. If your tracking information shows the package as being delivered, no replacement will be sent.

Do you not sell quantities larger than a 1/2 ounce?

No, on the rare occasion a package does not make it to the intended delivery location we will send a free replacement, doing this on larger quantities is not viable.

Will I receive a tracking number?

Due to privacy reasons unfortunately not. We only use the tracking information as a guarantee if the package does not reach it’s end destination, so we can either resend the package or refund depending on the buyers request.

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